Terms of Service for SMS
We do not sell, rent, license, or lease our contact data or lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless compelled to do so by law. SMS opt-in or phone numbers for the purpose of SMS are not being shared with third parties and affiliates for marketing purposes.
A. Consent for SMS Communication:
A statement confirming that information obtained as part of the SMS consent process will not be shared with third parties.
B. Types of SMS Communications:
A clear description of the types of SMS communications a customer might receive. This must include examples like:
Customers and Guests: Updates regarding orders, deliveries, or other relevant information.
Job Applicants: Information about application status, onboarding materials, or other employment-related updates.
C. Standard Messaging Disclosures:
Include standard message disclosures:
“Message and data rates may apply. You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy and Terms of Service.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications:
If you have consented to receive text messages from Hernandez Insurance Solutions, you may receive messages related to the following:
- Account Notifications
- Customer Care
- Follow up messages
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your inquiries.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Hernandez Insurance Solutions in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Here
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
